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Shipping and Delivery Policy
At Dharani Organic, we strive to provide a seamless and efficient shipping and delivery experience for our customers. This policy outlines the details of our shipping methods, delivery times, and related information. Please read this policy carefully before placing your order.
Shipping Methods
We offer shipping services through reliable and trusted carriers to ensure that your order reaches you in a timely manner. The shipping method for your order will depend on various factors, including the destination, size, and weight of the package.
Currently, we offer the following shipping methods:
- Standard Shipping: This is our default shipping method and is available for most orders. It typically takes 3-7 business days for the package to reach its destination.
- Express Shipping: For customers who require expedited delivery, we offer express shipping. This method ensures faster delivery within 1-3 business days.
Please note that the availability of shipping methods may vary depending on your location and the products you have ordered. The available options will be displayed during the checkout process.
Shipping Costs
The shipping cost for your order will be calculated based on the total weight of the package, the shipping method selected, and the destination address. The exact shipping cost will be displayed during the checkout process before you confirm your order.
From time to time, we may offer free shipping promotions for eligible orders. These promotions will be clearly communicated on our website and may be subject to certain terms and conditions.
Order Processing Time
Once you have successfully placed your order, our team will process it as quickly as possible. Most orders are processed within 1-2 business days. During peak periods or promotional events, there may be slight delays in order processing. We appreciate your patience and understanding in such situations.
Delivery Times
The delivery time for your order will depend on various factors, including the shipping method selected and the destination address. While we make every effort to ensure timely delivery, please note that delivery times are estimates and not guaranteed.
Standard shipping typically takes 3-7 business days for delivery, while express shipping ensures faster delivery within 1-3 business days.
Please note that unforeseen circumstances, such as extreme weather conditions or logistical issues, may cause delays in delivery. In such cases, we will do our best to keep you informed and resolve any issues as quickly as possible.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing the tracking information. You can use this information to track the progress of your package and estimate the expected delivery date.
If you have any questions or concerns regarding the tracking of your order, please feel free to contact our customer support team. We will be happy to assist you.
International Shipping
Currently, we only offer shipping within India. We do not offer international shipping at this time. We apologize for any inconvenience this may cause.
Return Policy
For information about our return policy, please refer to our dedicated Return Policy page on our website.
If you have any further questions or require additional assistance, please do not hesitate to contact our customer support team. We are here to help.
Thank you for choosing Dharani Organic. We appreciate your business and look forward to serving you.